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FAQs

Hi there!  If you have any questions first see if we have already answered them below.  If not, please contact us and we'll get back to you as quick as we can.

What Membership Plan should I choose?

Depending on your business needs we have 4 membership plans to choose from – BIZI Free, BiZi Basic, BiZi Plus & BiZi Premium.

BiZi Basic: This is our basic plan. It’s a great option for small businesses getting started and wishing to increase their online presence. Businesses can appear in five category searches and one location search plus list their contact details. So if you are a piano teacher for example, you can pick categories "Music Classes", "Music Piano", "Music Keyboard", "Music Classes" and "Performing Arts".  This means your listing will appear whenever our site is searched for these terms.  

BiZi Plus: Our BiZi Plus Plan is the most popular option where 10 categories and 3 locations can be added. This is ideal for businesses who have a variety of activity types and or multiple locations. You can list up to 3 addresses where you perform your activities and your business will appear in all searches for those locations. Listings are featured to stand out, rank higher in search results and are given exposure as "business of the month" on our social media platforms.

BiZi Premium: Our Premium Plan has everything the Basic and Plus plans have plus more +++. Premium listings will always appear at the top of search results. With up to 15 categories and 5 locations, this option is for people with a bigger kids activity business wanting to reach a wider audience and maximise their visibility.

We also have a BiZi Free plan* with limited features for businesses to try out our site.

*Only one free plan per business

How do I change my membership plan or listing?

Updating your membership plan or listing is easy! You can access the members area by selecting the “Login” menu option (far right menu option on desktop, last menu option on mobile). Use your username and password selected when you first signed up to log in. Once logged in you will see “My Listings” and "My Account" menu options in the bar above the standard menu bar. Please note these menu options are not visible unless you are logged in. Click on "My Listings" to access your listings. If you want to update your listing click on the title of the listing. If you want to change your membership level click on the cog icon next to your listing. *$3 admin fee applies for level change 

How am I billed for my membership?

Memberships are billed on a monthly subscription basis unless you are on the free plan as it is FREE!.

Can I cancel at any time?

YES you can!  Please contact us at hello@kidibizi.com.au and we will refund to your original payment method within 5 business days.

What age groups do you support?

We provide information on activities for kids from 0 to 18 years. Just select which age groups you cater for and we'll make sure your activities appear in the relevant searches.

How can I appear at the top of search results?

If you want your kids activity business to appear at the top of relevant search results, choose the BiZi Premium plan. This plan also allows you to list multiple locations for your business.

Any other questions?

For more details please see our Terms and Conditions page or contact us via email at hello@kidibizi.com.au or via our contact us form and we will respond to your query within 2 business days. 

Thanks,

 

The Kidibizi Team

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